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Makkah Clock Royal Tower, A Fairmont Hotel Mecca, Mecca

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From203US$ /night
Check-in
30Jan2025Select date
Check-out
31Jan2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

King Abdul Aziz Endowment, Mecca, Saudi Arabia, 21955

Makkah Clock Royal Tower, A Fairmont Hotel, stands as one of the tallest buildings globally with 76 floors, serving as a central landmark in the Abraj Al Bait Complex. This architectural feat is an iconic representation of hospitality in the Holy City, offering guests unparalleled views of Masjid Al Haram and the Kaaba. The hotel is part of the King Abdul Aziz Endowment Project, making it a significant location for religious pilgrims. It aims to provide an exquisite experience characterized by exceptional customer service and a comprehensive array of facilities.

Location

The hotel is located just two minutes' walk from the Grand Mosque, making it the closest hotel to the Kaaba. It is also easily accessible from Jeddah's international airport, situated approximately 62 miles away. The Abraj Al Bait complex features 4,000 shops, enhancing the convenience for guests looking to shop during their stay. A visa is required for non-resident guests entering Makkah.

Rooms

Makkah Clock Royal Tower features 1,650 elegantly appointed guest rooms and suites, decorated in a luxurious Art Deco style. Many units provide breathtaking views of the Kaaba and Masjid Al Haram. Accommodations include thoughtful amenities such as in-room Haram audio, marble bathrooms, and high-speed internet access. Fairmont Gold rooms offer an elevated experience with exclusive access to a private lounge and 24-hour butler service.

Eat & Drink

The hotel boasts nine dining venues, including a Lebanese buffet with traditional dishes and an Indian restaurant with authentic flavors. A casual Asian noodle restaurant serves a variety of fresh dishes. Guests can also enjoy luxurious dining overlooking the Kaaba, featuring local delicacies and international cuisine crafted by the Fairmont culinary team. In-room dining is also available around the clock.

Leisure & Business

Makkah Clock Royal Tower includes world-class spa facilities, separating male and female health clubs that feature personalized massages and other soothing treatments. Business travelers can benefit from an extensive business center, eight meeting rooms, and a luxurious ballroom accommodating up to 2,000 guests. An events team is available to assist with planning details and logistics.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Studio
Max:
3 persons
42 m² 
Bed options:
2 Single beds
City view
Shower
Air conditioning
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Fairmont Twin Room
Max:
2 persons
42 m² 
Bed options:
2 Single beds
City view
Shower
Air conditioning
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Residential King Suite
Max:
3 persons
92 m² 
Bed options:
1 King Size Bed
Landscape view
Shower
Air conditioning
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Getting around

A list of all available modes of transport

City Center
Mecca1400 ft
Airports
King Abdulaziz (JED) 61.3 mi
Ta'if (TIF) 70.1 mi
Train
Al Haramin Train "Mina 1 Station‎" 4.9 mi
Metro stations
Station Jamarat (Mina 3) 2.9 mi
Mina 2 4.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness center

Guest Parking

  • Electric kettle

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Stores/Commercial services

Dining

  • Restaurant

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Board games
  • Children's menu
  • Children's play area
  • Kids club

Spa & Leisure

  • Spa & wellness center
  • Sauna

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

King Abdul Aziz Endowment, Mecca, Saudi Arabia, 21955
Map view
street view
King Abdul Aziz Endowment, Mecca, Saudi Arabia, 21955
Nearby
First Ring Rd
Abraj Al Bait Mall
600 ft
Clock Tower Museum
600 ft
MeccaSaudi Arabia
The Abraj Al-Bait Towers
1200 ft
Restaurants
Simit Sarayi
100 ft
Ajyad Street Abraj Albait First Floor
Al Majlis Restaurant
2.0 mi
Ibrahim Al Khalil Road
Smash Burger
2.3 mi
Abraj Al-bait
Five Guys
1.9 mi
Conrad Hotel Ibrahim Al Khalil Road
paradise restaurant
2.5 mi
Ajyad
Al Rehab Restaurant
2.0 mi
Ibrahim Al Khalil Dar Al Tawhid intercontinental Makkah
The Oasis
2.0 mi
Ibrahim Al Khalil Street Jabal Omar

Reviews and Ratings

Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Great location
Friendly staff
Poor room quality
Substandard dining
7.0/10
Very good
Rooms
6.7
Location
7.7
Service
6.7
Dining
6.6
Guest reviews
7.0/10
based on 31 reviews
8.7
8.7/10based on 24913 reviews
Mike
United Kingdom, May  2024
5.0/10

I had a mixed experience at this hotel. The rooms were disappointing with a bad bathroom and poor breakfast, despite booking a month in advance. However, the hotel had speakers that allowed us to hear the Azaan and Prayers, and the design and quality were not up to par.

Rooms
5.0
The room on floor 57 had a very bad bathroom and poor breakfast, not meeting expectations despite the advance booking.
Service
5.0
The service was friendly but lacked professionalism and seemed overwhelmed due to the large number of guests and insufficient staff.
Location
5.0
The location was ideal for visiting Al Haram and had a good view from the room. However, there were issues with honesty from the hotel staff and long delays caused inconvenience.
Dining
5.0
The dining experience was substandard in terms of food quality, falling short compared to hotels at similar rates.
Facilities
5.0
Great location
Poor room quality
Richard
United Kingdom, May  2024
5.8/10

The hotel had a mix of pros and cons. The rooms had a stinky smell, possibly from a drainage issue, and there were lingering cigarette odors. However, the room with an AlKa'ba view was conveniently located near the Haram. The service was a bit lacking with impolite and unqualified staff, but other amenities like room service, car hire, and housekeeping were satisfactory. The location was great as it was just at the doorstep of the Haram mosque, although there were delays during crowded times. The dining experience had issues with repetitive and cold food, lacking Pakistani breakfast options, but there were hot waffles available. Overall, it's a nice hotel with some room for improvement.

Rooms
6.0
The rooms had a stinky smell and were not clean initially, possibly from a drainage issue. However, the room with an AlKa'ba view was a plus.
Service
5.0
The staff was not very helpful and seemed to focus more on system updates rather than guest needs. However, certain services like room service and housekeeping were satisfactory.
Location
8.0
The hotel's proximity to the Haram mosque was excellent, though issues with crowded lifts during Salah times caused delays.
Dining
5.0
The dining options were lacking, with repetitive and cold food, and a notable absence of Pakistani breakfast choices. Hot waffles were a redeeming factor.
Facilities
6.0
Facilities like room service, car hire, dry cleaning, and laundry were available, but the overall service quality was inconsistent.
Dan
United Kingdom, May  2024
8.0/10

The hotel has a great location, close to Al Haram, with friendly and helpful staff, excellent cleanliness, service, and amenities, but may involve unexpected extra charges at check-out.

Rooms
8.0
The room was amazing, though reaching it may require changing floors multiple times; the 2 am arrival experience was from the garage room.
Service
7.0
The service was awesome and welcoming, especially from the Fairmont Gold staff, led by manager Mustafa Noor; however, interactions with some staff members were unfriendly and non-cooperative.
Location
9.0
The location is great, very close to Al Haram, with friendly and helpful managers and staff; however, there were issues with extra charges at check-out that were not initially communicated.
Dining
8.0
Facilities
8.0
Cleanliness
Unexpected charges
Joe
United States of America, May  2024
8.8/10

I had a fantastic stay at the hotel. The rooms were very spacious and luxurious, with one on the 1st floor and another on the 3rd floor. The cleanliness was impeccable, and the food was excellent, especially the breakfast and dinner offerings.

Rooms
9.0
The rooms were very spacious and luxurious. I particularly enjoyed the one on the 1st floor and the one on the 3rd floor.
Service
9.0
The service was top-notch. The staff rode the extra mile to assist us, even extending our check-out by 2 hours. I would definitely return for another visit, insha'Allah.
Location
8.0
The hotel's location was excellent, just a few steps away from the Haram. The proximity to the Haram and Kaaba made it very convenient for us. The nearby Saudi restaurant for VIPs was a delightful bonus.
Dining
9.0
The dining experience was exceptional, with more than excellent service. The staff, especially Supervisor Mr Kazi, was extremely polite and attentive. The variety of food choices was amazing, offering a dining experience like no other.
Facilities
9.0
The facilities were top-notch, providing everything we needed for a comfortable stay. The overall experience was luxurious and exceeded our expectations.
Robert
United Kingdom, April  2024
7.8/10

My stay at the hotel was exceptional. The rooms were luxurious, very clean, and had a great view of the haram. The housekeeping service was top-notch, and all employees were friendly and helpful. However, there were some maintenance issues like stains on carpets and dusty furniture that need improvement.

Rooms
8.0
The rooms were very nice, luxurious, and comfortable with a spacious bathroom. The view of the haram was impressive.
Service
9.0
The service was excellent. The staff was friendly and always ready to help. Special thanks to Mohaimen, the butler, for his exceptional service.
Location
8.0
The location was amazing with a direct view of Haram. The breakfast was delicious. However, the elevators could be slow at times, affecting overall convenience.
Dining
7.0
The restaurant could improve by offering more variety and including Asian dishes. However, the overall dining experience was satisfactory.
Facilities
7.0
The facilities were good, but there is room for improvement in cleanliness and maintenance.
Guy
United States of America, March  2024
7.8/10

The two-storey suite was very clean and comfortable. Although there were some maintenance issues reported by other guests, my stay was pleasant overall, and it's a place I'd consider for future visits.

Rooms
8.0
The rooms are excellent and very clean.
Service
6.0
The service was satisfactory though improvements could be made, especially in the restaurant area.
Location
9.0
The location is perfect with a beautiful view of the Kaaba. The late checkout facility was convenient for our schedule.
Dining
9.0
The dining experience was beyond expectation with quality and quantity beyond what was expected. Vegetarian and vegan options were also available.
Facilities
7.0
The facilities met our basic needs, providing a comfortable stay overall.
Terry
United Kingdom, March  2024
6.4/10

The hotel is situated right across a noisy electrical bell, causing discomfort, and the maintenance of the rooms needs improvement. Despite these drawbacks, the hotel's location near Haram is a big plus, and the service is generally friendly. Some areas may need better management for an optimal guest experience.

Rooms
5.0
The rooms were affected by noise from the electrical bell and needed maintenance work. However, the proximity to Haram added convenience.
Service
7.0
The service provided, including bedding and baby crib services, was friendly. Tipping seemed to impact service quality positively. Special thanks to Fairmont Makkah Clock Royal Tower for creating memorable experiences.
Location
8.0
The hotel's location right across from Haram brings added convenience. Despite needing better management and services, the proximity to the holy site is a significant advantage.
Dining
6.0
However, the traditional Greek dishes received praise.
Facilities
6.0
The hotel offers various facilities like room service, car hire, dry cleaning, housekeeping, shops, and laundry.
Jack
United Kingdom, February  2024
6.8/10

The hotel has a stunning view of the Kaaba and allows guests to hear the adzan from Masjidil Haram. The room had this view, but there was a noticeable stinky smell, likely from a drainage issue. The service was exceptionally kind and hospitable, especially in the VIP lounge. The hotel's location is near the Kaaba and Mecca, but the entrance position and the crowded environment were drawbacks. The dining experience on the 29th floor was shambolic with limited selections. Despite the drawbacks, the facilities overall were satisfactory.

Rooms
7.0
The room had a view of the Kaaba and allowed us to hear the adzan from Masjidil Haram, but there was an unpleasant stinky smell.
Service
9.0
The service provided, especially in the 28 VIP lounge, was kind and helpful, making our stay pleasant.
Location
6.0
The hotel is in a convenient yet crowded location near the Kaaba and Mecca, though the entrance position was awkward.
Dining
5.0
The dining experience on the 29th floor had limited selections and was not up to standard.
Facilities
8.0
Despite the dining experience, the hotel facilities were satisfactory during our stay.
View of the Kaaba
Stinky smell
Donald
United States of America, February  2024
8.4/10

My stay at the hotel was truly amazing! The room I had was nothing short of spectacular despite being a City View room. However, it was connected with a suites room which made it quite noisy at times. Even though some maintenance was needed in the room, like a leaking shower and loose bathroom fixings, the friendly service made up for it. The restaurant, 29, was great, the mosque was clean, and a special shoutout to the housekeeping team for their excellent service!

Rooms
8.0
The room was luxurious and comfortable with a fantastic City View.
Service
9.0
The service was exceptional, especially from Mr Emad, Karam, and Mergawy, who were incredibly helpful. They offered a range of services like room service, car hire, and more.
Location
9.0
The location was superb, right near Haram and inside a large mall. Truly convenient!
Dining
7.0
The dining experience was a mix, with the restaurant having great food but needing some improvement overall.
Facilities
9.0
The facilities were extensive and well-maintained, offering everything you could need during your stay.
clean
noisy
Liz
United Kingdom, February  2024
6.0/10

The hotel was fully booked but offered a lower tier room at the same price. The room was big enough but had stains on carpets, dusty furniture, and poor window visibility. The location required using many elevators to reach Al Haram, but the staff at the Gold Lounge and restaurants were efficient. Dining was good, though with limited variety.

Rooms
6.0
The room I stayed in was big enough but had some maintenance issues like stains on carpets and dusty furniture.
Service
5.0
The service was mostly unhelpful and argumentative, requesting to contact booking customer service for errors. The staff lacked clarity and took too long to respond.
Location
7.0
The location, while requiring multiple elevators to reach Al Haram, had efficient staff at specific areas like the Gold Lounge and restaurants.
Dining
7.0
The dining experience was good but could use more variety in the menu.
Facilities
6.0
The hotel offered standard facilities but could improve maintenance.
Adam
United Kingdom, February  2024
6.8/10

My stay at the hotel was a mixed experience. The rooms were very comfortable and clean, but the temperature was too cold sometimes. The service had its ups and downs, with some staff members not very well trained, but others showed amazing hospitality. The location had its perks near Alharam Alshareef, but the elevators were confusing and slow. The dining options were a bit hit or miss, with some delicious choices but also poor quality in the Saudi restaurant. Overall, a decent stay with room for improvement.

Rooms
8.0
I found my room to be very comfortable and clean.
Service
7.0
The staff had a mix of training levels, but I encountered some incredibly hospitable individuals.
Location
6.0
The location near Alharam Alshareef was convenient, but the elevators were confusing and slow.
Dining
6.0
The dining experience varied; some choices were delicious while others were below par.
Facilities
7.0
The facilities were decent overall, but there is room for improvement.
George
United Kingdom, January  2024
8.2/10

My stay at Fairmont Makkah was truly incredible. The rooms were not only clean, wide, and comfortable but also offered a breathtaking view of the Kaaba, making it a perfect choice for a memorable experience. However, the service could be improved, especially with housekeeping delays. The location was excellent for worship and shopping, although the staff honesty was questionable at times. The dining experience was enjoyable, but with room for improvement in the variety offered. Overall, a great value for the experience.

Rooms
9.0
The rooms at Fairmont Makkah were clean, wide, and comfortable, offering a magnificent overview of the Kaaba just across the street.
Service
7.0
The service was a mix of delays, like with housekeeping, but some staff members, such as Nizar and Saipoden, truly went above and beyond to make my stay special.
Location
8.0
The location was perfect for worship and shopping, although there were instances of delayed service affecting my travel plans.
Dining
8.0
The dining experience was pleasant with diverse options, especially the breakfast on the top floor with a view of Haram.
Facilities
9.0
The facilities at Fairmont Makkah were well-equipped and offered everything I needed during my stay.
David
United Kingdom, January  2024
5.0/10

The hotel falls short of expectations as the rooms are poorly maintained and not suited for a pleasant stay. The service is unprofessional and extremely rude, leading to frustration. However, the location is convenient and provides easy access to attractions. The dining experience is satisfactory, offering good value for money despite some shortcomings.

Rooms
5.0
The rooms were of subpar conditions with various cleanliness issues and seemed outdated.
Service
5.0
The service was unprofessional and the staff was rude, making interactions unpleasant.
Location
7.0
The prime location near Al-Masjid Al-Haram is a positive aspect, providing easy access.
Dining
6.0
The dining experience was decent, offering good value for money despite some drawbacks.
Facilities
5.0
Thomas
United Kingdom, December  2023
7.6/10

The hotel offers well-equipped rooms, but they are disorganized. The service, although late for housekeeping, ensures individual guest attention. The location, near AlHarram, is excellent. The dining experience provides a wide selection with a view to Haram.

Rooms
7.0
The rooms are very well equipped, but disorganized.
Service
6.0
The service ensures individual guest attention but can be late for housekeeping.
Location
9.0
The location is stunning and near AlHarram.
Dining
8.0
The dining offers a wide selection with a view to Haram.
Facilities
8.0
Facilities offer a satisfying dining experience.
Catherine
United Kingdom, December  2023
7.4/10

My stay at the hotel was a mix of positives and negatives. The rooms were not properly cleaned and I had some issues with the service, but the location was excellent and the dining experience was memorable.

Rooms
6.0
The room cleaning service needs improvement as there was dust on the furniture despite staying in a suite. However, the reception staff at the 28 lounge were exceptionally nice and welcoming.
Service
8.0
While the uniform of the cleaning staff could be better groomed, the Fairmont Gold staff and Saudi Restaurant staff, particularly Nizar, Saipoden, and Abdulkadir, provided exceptional service that went above and beyond.
Location
9.0
The prime location near the Grand Mosque made it very convenient for our trip, with friendly and helpful staff. Highly recommended for Umrah pilgrimages.
Dining
7.0
Although the restaurant was not as diverse as expected, the dining experience overall was lovely and memorable. Room service was a great option too.
Facilities
7.0
The facilities were decent, with services like room service, car hire, and laundry available. Good amenities overall.
Convenient Location
Room Cleanliness
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Rooms and Guests2 Guests, 1 Room