Makkah Clock Royal Tower, A Fairmont Hotel Mecca, Mecca
About the Hotel
Makkah Clock Royal Tower, A Fairmont Hotel, stands as one of the tallest buildings globally with 76 floors, serving as a central landmark in the Abraj Al Bait Complex. This architectural feat is an iconic representation of hospitality in the Holy City, offering guests unparalleled views of Masjid Al Haram and the Kaaba. The hotel is part of the King Abdul Aziz Endowment Project, making it a significant location for religious pilgrims. It aims to provide an exquisite experience characterized by exceptional customer service and a comprehensive array of facilities.
Location
The hotel is located just two minutes' walk from the Grand Mosque, making it the closest hotel to the Kaaba. It is also easily accessible from Jeddah's international airport, situated approximately 62 miles away. The Abraj Al Bait complex features 4,000 shops, enhancing the convenience for guests looking to shop during their stay. A visa is required for non-resident guests entering Makkah.
Rooms
Makkah Clock Royal Tower features 1,650 elegantly appointed guest rooms and suites, decorated in a luxurious Art Deco style. Many units provide breathtaking views of the Kaaba and Masjid Al Haram. Accommodations include thoughtful amenities such as in-room Haram audio, marble bathrooms, and high-speed internet access. Fairmont Gold rooms offer an elevated experience with exclusive access to a private lounge and 24-hour butler service.
Eat & Drink
The hotel boasts nine dining venues, including a Lebanese buffet with traditional dishes and an Indian restaurant with authentic flavors. A casual Asian noodle restaurant serves a variety of fresh dishes. Guests can also enjoy luxurious dining overlooking the Kaaba, featuring local delicacies and international cuisine crafted by the Fairmont culinary team. In-room dining is also available around the clock.
Leisure & Business
Makkah Clock Royal Tower includes world-class spa facilities, separating male and female health clubs that feature personalized massages and other soothing treatments. Business travelers can benefit from an extensive business center, eight meeting rooms, and a luxurious ballroom accommodating up to 2,000 guests. An events team is available to assist with planning details and logistics.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Locker room
- Elevator
- Currency exchange
- ATM/Cash machine
- Barber shop
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness center
Guest Parking
- Electric kettle
Services
- Valet parking
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Stores/Commercial services
Dining
- Restaurant
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Board games
- Children's menu
- Children's play area
- Kids club
Spa & Leisure
- Spa & wellness center
- Sauna
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
I had a mixed experience at this hotel. The rooms were disappointing with a bad bathroom and poor breakfast, despite booking a month in advance. However, the hotel had speakers that allowed us to hear the Azaan and Prayers, and the design and quality were not up to par.
The hotel had a mix of pros and cons. The rooms had a stinky smell, possibly from a drainage issue, and there were lingering cigarette odors. However, the room with an AlKa'ba view was conveniently located near the Haram. The service was a bit lacking with impolite and unqualified staff, but other amenities like room service, car hire, and housekeeping were satisfactory. The location was great as it was just at the doorstep of the Haram mosque, although there were delays during crowded times. The dining experience had issues with repetitive and cold food, lacking Pakistani breakfast options, but there were hot waffles available. Overall, it's a nice hotel with some room for improvement.
The hotel has a great location, close to Al Haram, with friendly and helpful staff, excellent cleanliness, service, and amenities, but may involve unexpected extra charges at check-out.
I had a fantastic stay at the hotel. The rooms were very spacious and luxurious, with one on the 1st floor and another on the 3rd floor. The cleanliness was impeccable, and the food was excellent, especially the breakfast and dinner offerings.
My stay at the hotel was exceptional. The rooms were luxurious, very clean, and had a great view of the haram. The housekeeping service was top-notch, and all employees were friendly and helpful. However, there were some maintenance issues like stains on carpets and dusty furniture that need improvement.
The two-storey suite was very clean and comfortable. Although there were some maintenance issues reported by other guests, my stay was pleasant overall, and it's a place I'd consider for future visits.
The hotel is situated right across a noisy electrical bell, causing discomfort, and the maintenance of the rooms needs improvement. Despite these drawbacks, the hotel's location near Haram is a big plus, and the service is generally friendly. Some areas may need better management for an optimal guest experience.
The hotel has a stunning view of the Kaaba and allows guests to hear the adzan from Masjidil Haram. The room had this view, but there was a noticeable stinky smell, likely from a drainage issue. The service was exceptionally kind and hospitable, especially in the VIP lounge. The hotel's location is near the Kaaba and Mecca, but the entrance position and the crowded environment were drawbacks. The dining experience on the 29th floor was shambolic with limited selections. Despite the drawbacks, the facilities overall were satisfactory.
My stay at the hotel was truly amazing! The room I had was nothing short of spectacular despite being a City View room. However, it was connected with a suites room which made it quite noisy at times. Even though some maintenance was needed in the room, like a leaking shower and loose bathroom fixings, the friendly service made up for it. The restaurant, 29, was great, the mosque was clean, and a special shoutout to the housekeeping team for their excellent service!
The hotel was fully booked but offered a lower tier room at the same price. The room was big enough but had stains on carpets, dusty furniture, and poor window visibility. The location required using many elevators to reach Al Haram, but the staff at the Gold Lounge and restaurants were efficient. Dining was good, though with limited variety.
My stay at the hotel was a mixed experience. The rooms were very comfortable and clean, but the temperature was too cold sometimes. The service had its ups and downs, with some staff members not very well trained, but others showed amazing hospitality. The location had its perks near Alharam Alshareef, but the elevators were confusing and slow. The dining options were a bit hit or miss, with some delicious choices but also poor quality in the Saudi restaurant. Overall, a decent stay with room for improvement.
My stay at Fairmont Makkah was truly incredible. The rooms were not only clean, wide, and comfortable but also offered a breathtaking view of the Kaaba, making it a perfect choice for a memorable experience. However, the service could be improved, especially with housekeeping delays. The location was excellent for worship and shopping, although the staff honesty was questionable at times. The dining experience was enjoyable, but with room for improvement in the variety offered. Overall, a great value for the experience.
The hotel falls short of expectations as the rooms are poorly maintained and not suited for a pleasant stay. The service is unprofessional and extremely rude, leading to frustration. However, the location is convenient and provides easy access to attractions. The dining experience is satisfactory, offering good value for money despite some shortcomings.
The hotel offers well-equipped rooms, but they are disorganized. The service, although late for housekeeping, ensures individual guest attention. The location, near AlHarram, is excellent. The dining experience provides a wide selection with a view to Haram.
My stay at the hotel was a mix of positives and negatives. The rooms were not properly cleaned and I had some issues with the service, but the location was excellent and the dining experience was memorable.